Play Responsibly, Play Safely

Every form of gambling carries a risk of financial loss. Acknowledging this risk is the first step towards playing responsibly. MegaPari encourages all players to treat gambling as a leisure activity, not as a way to earn money or recover past losses.

You are always in control of how you play. The platform provides practical tools to help you set boundaries and maintain healthy gambling habits.

Key Principles to Keep in Mind

• Set a budget before you play. Only gamble with money you can afford to lose.
• Treat losses as the cost of entertainment. Never chase losses by placing additional bets.
• Time limits matter. Keep track of how long you spend gambling each session.
• Balance is important. Gambling should never interfere with your work, family, or personal responsibilities.
• Stay informed. Understanding the odds helps you make better decisions.
• Use the tools available to you. Deposit limits, session limits, and self-exclusion options are there to help you stay in control.
• Never gamble under the influence. Avoid betting when you are emotionally distressed, tired, or under the influence of substances.

Responsible gambling is not about avoiding risk entirely. It is about making informed choices that protect your financial and emotional wellbeing.

Gambling addiction can develop gradually and is not always easy to identify in its early stages. Being aware of the warning signs allows you to seek help before the situation becomes more serious.

The following indicators may suggest that gambling is no longer under control:

• Spending more money on gambling than originally intended
• Feeling a strong urge to bet more frequently or with larger amounts
• Trying to win back money that has already been lost
• Lying to family members or friends about gambling habits
• Neglecting work, studies, or personal responsibilities because of gambling
• Feeling restless, anxious, or irritable when not gambling
• Borrowing money or selling belongings to fund gambling
• Failed attempts to cut down or stop gambling
• Gambling to escape stress, anxiety, or difficult emotions
• Continuing to gamble even after experiencing significant financial or personal harm

Gambling addiction is a recognised condition that deserves serious attention. If you identify with several of these signs, it is important to take action and seek appropriate support.

Taking control of a gambling problem is possible. Early action makes a meaningful difference. The following recommendations can help you protect your wellbeing and reduce the risk of addiction developing further:

• Acknowledge the problem. Accepting that gambling has become an issue is the first and most important step.
• Use self-exclusion tools. You can request a temporary or permanent self-exclusion from your account at any time.
• Set deposit and betting limits. Use the responsible gaming tools available in your account to cap your spending.
• Take regular breaks. Use session time limits to avoid prolonged gambling sessions.
• Talk to someone you trust. Sharing your concerns with a friend, family member, or counsellor can provide relief and accountability.
• Seek professional help. Trained counsellors and therapists who specialise in addiction can provide structured support.
• Remove temptation. Consider using website-blocking software to restrict access to gambling platforms during recovery.
• Avoid gambling when emotionally vulnerable. Stress, grief, or anxiety can make impulsive decisions more likely.
• Keep a gambling diary. Tracking your activity can help you identify patterns and triggers.
• Contact our support team. If you need assistance activating any protective tools on your account, our team is available to help you.

Professional help is available if you or someone you know is struggling. Reaching out to a dedicated organisation can be a meaningful step towards recovery.

The following organisations offer support for gambling-related concerns in India:

• iCall (iCall Psychosocial Helpline)
  A counselling service run by TISS (Tata Institute of Social Sciences) that provides mental health and addiction support.
  Website: icallhelpline.org
  Phone: 9152987821
• Vandrevala Foundation Helpline
  A 24/7 mental health helpline offering free counselling for addiction and psychological distress.
  Website: vandrevalafoundation.com
  Phone: 1860-2662-345
• NIMHANS (National Institute of Mental Health and Neurosciences)
  A leading institution in India providing psychiatric care and addiction treatment services.
  Website: nimhans.ac.in
• Gamblers Anonymous India
  A peer support group following a 12-step recovery programme for individuals dealing with compulsive gambling.
  Website: gamblersanonymous.org
• AASRA (All India Association for Suicide Prevention)
  Provides crisis intervention and emotional support for individuals in severe distress.
  Website: aasra.info
  Phone: 9820466627

You do not have to face this alone. These services are confidential and available to anyone who needs them.

If you are concerned about your gambling behaviour and need assistance, MegaPari support is available to help. You can request account restrictions, activate self-exclusion, or simply ask for guidance on the responsible gaming tools available to you.

You can reach the support team through the following channels:

• Live Chat: Available directly on the MegaPari website for immediate assistance
• Email: [email protected]
• Telephone: Contact details are listed in the Help section of the website
• Help Centre: Visit the FAQ and support section on the MegaPari platform for self-service options

All requests related to responsible gaming are handled with full confidentiality and care.